Little Rascals Daycare

My wife and researched daycare extensively and were given a personal referral to Little Rascals. We actually had a spot on hold for us at another center. My wife met the owner and really liked her and the daycare. The owner told us that she offered more personal care and equated where we had our spot on hold as kind of an assembly line. We were sold. She told us that she could only take our daughter twice a week due to staffing restrictions. That was fine with us. We brought our daughter twice a week for a month. After the month passed, we received, via text message, that she would now only take our daughter full time and at a higher daily rate than we had been paying. The money’s not an issue, we actually thought her prices were very reasonable. Before we had a chance to respond, she sent another text message saying that she was taking two kids full time and no longer had room for our daughter. We prepaid for the current week and when I went to collect the refund, the owner and her husband wouldn’t speak to me or look me in the eye. If I could offer any advice, it would be to take everything she says with a hearty dose of skepticism. She certainly did not treat my family with any dose of humanity. We are hurt, disappointed and left with no daycare option now, as the options we pursued have filled their spots. My daughter deserves better. Your child does too.