Valerie Fox Family Child Care, Pasadena

Based on 1 review

About

Valerie Fox Family Child Care is a year-round home-based daycare in Pasadena, MD. Our family child care program is run by Valerie Fox who has 9 years of child care experience. We are open from 7:00am until 5:00pm and care for children as young as 6 weeks through 12 years old, including children with special needs. We offer full time care. We provide snacks. To learn more, please call us or send us an email. Please ask for Valerie Fox and be sure to mention that you found us on CareLuLu.
Disclaimer: the licensing status was checked when this listing was created. We do our best to keep information up-to-date, but cannot guarantee that it is. You should verify the license/permit/registration status before enrolling in any child care program.

Parent Reviews

Sean T.
Verified Parent
Posted 6 years ago
Overall
Facilities
Curriculum
Teachers
Safety
Valerie is unreliable and difficult. During the year and a half that we used her as a day care provider she called out multiple times for being sick leaving us to take a day off from work for not be able to provide service. She also called multiple times to pick up our child early for unfounded reasons. We decided to go elsewhere after she denied service and demanded a doctor’s note to return when the doctor verified that our child was not sick and kept the payment for the day. She also tried to call out early while we were at the hospital during a family emergency. Needless to say, you are better off going somewhere else.
Response from the provider:
Sean Tucker, Your review is based on contractual issues. As stated in my Daycare Handbook, I may take 5 personal days off per year. You read and signed a contract agreeing to and acknowledging my policies. If your only complaint is that you think I'm unreliable, I'll take it, even though your claims are unfounded. I provide a loving and caring environment for all of my kiddos, and that's all that matters. When I have a parent that is non compliant with my polices, I have no choice but to terminate their contract, especially when the polices pertain to the health and safety of the other children in my care...NO EXCEPTIONS! I have to follow the State of Maryland Daycare Regulations. This includes excluding a child that exhibits signs of illness, as outlined by the state. Your review is really unfair, because it is based on your anger with me for complying with State Regulations. I hope that anyone reading this review will read between the lines. I wish you and your family the best, Valerie Fox
3 out of 5 think this review is helpful
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Contact This Program For Free
Home-based
Hours
7:00am - 5:00pm
Ages
6 weeks - 12 years
Kindergarten
No
Accreditation
No
Meals Provided
No
Transportation
No
Facilities
  Playground