Bright Minds Christian Dayschool, Oregon City

We’re saddened to see this negative review as we have worked very hard with Jared’s family to come up with positive solutions. Biting is always a sensitive subject for all parties involved; the family of the biter and the family of the bitten. While we always appreciate creative collaboration to find solutions, some of the demands, and treatment, we received from this family, that were not listed in the review above, were not appropriate, such as flicking the babies in the mouth or expelling them, swearing at staff, and refusing to pay for care received. Our Infant/Toddler biting policy is put in place to care for and respect both sides, while maintaining safety. All incidents are properly documented by teachers, communicated to the parents of both infants, signed and filed in the office. A plan of action is then created and implemented by the classroom teachers. We do not believe it is in the best interest to move children up or down in age groups, or remove young children from the school, based on developmentally appropriate behaviors. We want all children to feel included and loved in our program, even those with challenging behavior. Our teachers work daily with the infants/toddlers to build verbal and social skills which helps decrease biting. They also use American Sign Language in the classrooms as a tool for babies who are still non-verbal. We understand no parent wants to get a report saying that their child was bit and strive to work with families when it does occur. Although we are sad to see any family go we wish them the best in the future.