The new director is the height of incompetence. She will say whatever you want to hear. She continually contradicts prior statements she has made. She will look you in the eye and lie to your face. Constantly blames any concerns or shortcomings the facility has on the prior director. She says whatever she thinks parents want to hear. Good leaders don't blame the prior director who isn't even there to defend herself. We utilized Little Angels under both the prior director and the new director, Kacie. The new director doesn't hold a candle to the old director.
The new director says she is using a curriculum, but after 6 weeks my son had zero "product" just some coloring book pages.
The door code is 56*** and hasn't been changed in over three years, but they are a "secure" facility. This is an issue because over 7 staff members that I am aware of have came and went. Some were even fired, still no code change. Not to mention the numerous kids who have aged out to school, or had a change in care over the years. I am hoping by my posting the code it will force the facility to action a change in the door code instead of just lying to parents that this is a secure facility.
The owners of the facility want to charge 210/week for infants, 185/week for 2-year-olds, and 160 for three-year-olds, but only want to pay their staff minimum wage resulting in constant staff turnover, and employee apathy. While some staff members are great, they are the rarity (I loved Kendra, Jennifer, Carla, and Sandy). Unfortunately, to keep the profit high the employees only work part-time (They have to save on benefits, to heck with consistency being good for kids). If you want to just drop your child off and pick them up, and you are not concerned with social interactions, consistency, learning, staff ability, honesty, or even the staff not being rude to you, then send your child here. I would not recommend it to my worst enemy.
I questioned why behavior reports were sent home without any teacher signing the report. With the schedule, my son had up to three different teachers during the day. I asked that the forms have the specific teacher's name in case I had questions or concerns. The specific teacher, Rebecca, ignored my request twice. The third time I asked, she denied I had ever asked before. I asked again and Rebecca told me she wasn't required to sign it so she wouldn't. Nevermind that it was a simple request. Kacie directly lied to me about this too. She said she, "was already thinking of revising the forms and would speak to Rebecca." I took this to mean she would discuss my concerns, but was later informed after I told the director our son would not be continuing to be enrolled there that that Kacie, the director, had no intention of discussing the forms with Rebecca.
My three-year-old son came home crying multiple times in the six weeks he was there. Apparently, it's perfectly allowable to say or let other children say things like you're bad so Santa won't be coming next year, you're not invited to my birthday party because you're bad, I don't want to play with you because you're a bad kid. How about teaching respect and to be nice? How about not allowing children to demean one another? Where were the adults during this?